The Company
Asset Management
Network survey:
- Carry out a complete network survey across each site location to determine the design requirements and assess the condition of the existing equipment and facilities
- Develop Inventory database to compile all asset inventory information for future activities, such as network mapping, research, and reporting
- Develop inventory database and a network mapping system of all primary and secondary substations along with all MV and LV feeders and transformers
Planning and design:
- Annual peak load analysis and MV feeders assessment
- Network bottlenecks identifying
- Proposal for network reinforcement, reconfiguration and power flow optimization
- Economic feasibility studies
- Design of substations, overhead lines and underground cables
- New connections to customers
- Load forecasting
- Asset information and inventory updates
OUR SERVICES
Operations & Maintenance
- Ensure public and staff safety
- Manage any interruption resulting from faults or planned works and proper supply restoration
- Enhance the efficiency and reliability of the distribution network
- Perform the checking and preventive maintenance works
- Keep records of all faults and maintenance activities
Construction
Perform all distribution activities related to network extension, reconfiguration and reinforcement, by supplying and installing:
- New connections to MV and LV customers
- Indoor and outdoor secondary substations
- Overhead lines and underground cables
Install and commission of electro-mechanical meters and all related accessories
Advanced Metering Infrastructure
- Set and implement the advanced metering infrastructure to remotely perform all activities related to meter reading as well as LV and MV customer connection and disconnection
- Identify the illegal connections on the grid
Customer service and call center
- Handle all customers cases related to new requests, inquiries,
- complaints and reports of faults
Meter reading and bill collection
- Manage the MV and LV meter reading activity while identifying the violations on the grid
- Overtake the responsibility of collecting the bill amounts generated by EDL and recording and reporting all unpaid bills